Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Katherine1374

I have cancelled a reservation because of a problem that was solved after 2 days. How can I make the days of the cancelled reservation available again Latest reply by Emiel1

Hi, is a host allowed to say that as a guest I will have to pay for extra heating outside his allotted times (5.30 - 8.30am & 5-9.30 pm)? I was unaware of this when I booked the property - I work from home, we are practically in a lockdown in the UK and i... Latest reply by Mary996

Hi all I had the unfortunate problem of a rat getting into my house recently (well, that's what the guest claims, we still haven't caught anything). There's a debate whether the guest can leave a review or not. So far, the system is NOT allowing me to l... Latest reply by Colleen253

I received a booking 3 weeks ago for 2 guest. My house accommodates up to 5 but I prepare the house for the number of booked guest(towels, coffee, toiletries etc) Two hours prior to check in I received an alteration request for 3 additional guest. No me... Latest reply by Helen3

Hi all, How do I transfer ownership of a listing to a co-host? I want to remove myselt from the listing. Thank you. Latest reply by Helen3

I'm fairly new to Airbnb and am wondering if someone can help me out with answering my questions. I've had people book and some of them I've had to approve their stay and others were already approved and I was notified by Airbnb that they were coming to s... Latest reply by Helen3

I know this is an old and recurring conversation but I can't find any solution to this in previous posts and I'm getting nowhere with Airbnb support over this and wondered if anyone has found a solution to not receiving text notifications?I have both ema... Latest reply by Sarah977

My guest is staying two nights and wants to stay an additional two nights and wants to apply a coupon. She's telling me she has to complete her current reservations and then reserve two more nights, but can only apply her coupon, if I reduce my rates for ... Latest reply by Stephanie2086

Hi Im new to this and only hosting my 2nd guests. They have turned up with 2 dogs, 1 being a puppy! Im happy to accept dogs, but hadn't really considered a puppy. Anyway the guests have just gone out, after being in all day, I noticed through the wind... Latest reply by Sandra126

I have had pretty bad experiences with Airbnb customer service lately. I’ve been a host for about three years and have always had pretty great reviews. I recently had a guest leave a very bad review which I had asked airbnb to remove as it was full of lie... Latest reply by Stacy304