Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Elisa

Hi, I just wanted to share what just happened and identify the **red flags**.I just received at midnight local time. Let's begin: I have a reservation in progress from Nov 3rd to Nov 8th. The guest registered in **October (late October I presume) and Bo... Latest reply by Jose5045

Type something Airbnb might not want posted and there is a system error. Fix your log in procedure on mobile phones so it is not mission impossible.(This is the abridged version, viewers) Latest reply by Rosemarie113

The Airbnb App has an option of showing CHECK-IN steps that include photos and text to accompany the images. We noticed this option does not exist on the website. We incorrectly assumed it included everything and as a result, we had incorrect information ... Latest reply by Sarah977

We have a two-day minimum and a guest booked for Nov 25 and 26. November 25 he (we will call him Edward M,) texts at 9:30am asking if he could check-in early. Normally we have a 4:00 check-in but I thought in the spirit of the holiday why not. So later o... Latest reply by Bradley162

Hi everyone, I am new to hosting. So far I have hosted 3 families. My concern is I have a booking that’s coming up soon, the person booked for 4 people, but later messaged me saying her sister and a group will be there. I asked how many people and did ... Latest reply by Colleen253

Hi! It is my second stay with airbnb and i desperately need your advise.And please excuse my poor English I rented a flat in Rome from 17.11 to 01.12. There were two very important amenities for me: wifi, as i work remotely, and washing machine, as i was... Latest reply by Sarah977

I have cancelled a reservation because of a problem that was solved after 2 days. How can I make the days of the cancelled reservation available again Latest reply by Emiel1

Hi, is a host allowed to say that as a guest I will have to pay for extra heating outside his allotted times (5.30 - 8.30am & 5-9.30 pm)? I was unaware of this when I booked the property - I work from home, we are practically in a lockdown in the UK and i... Latest reply by Mary996

Hi all I had the unfortunate problem of a rat getting into my house recently (well, that's what the guest claims, we still haven't caught anything). There's a debate whether the guest can leave a review or not. So far, the system is NOT allowing me to l... Latest reply by Colleen253

I received a booking 3 weeks ago for 2 guest. My house accommodates up to 5 but I prepare the house for the number of booked guest(towels, coffee, toiletries etc) Two hours prior to check in I received an alteration request for 3 additional guest. No me... Latest reply by Helen3