Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Elisa and we are thrilled to have you join us. Let's kicksta... Latest reply by Jai1673

I had a guest that damaged my properties and stole my stuffs, I don’t even wanna talk about the trauma am going through, I filled my complaint and lodged my documents for the supposed insurance ( host guarantee insurance) I was told am covered for, guess ... Latest reply by Dana1004

I find what is covered and not but no where to sign up for the HIP Program.Help. Latest reply by M199

My instant book feature was turned on without my permission a few weeks ago. Has anyone had that happen to them?Support is refusing to acknowledge the glitch forcing me to honor a reservation I did not intend to accept in the first place. I am concerned t... Latest reply by Mike-And-Jane0

Hello, our internet box was burnt down by lightning just before the arrival of the host and during its stay (one week) there will be no wifi at all. The villa is well covered by 4g but the host have exceeded their data package. What is the amount of the r... Latest reply by Brian2036

How do I go about getting a review removed, when I can prove the guest review was a lie, as My Ring Door bell recorded the whole situation. The guest said I attacked his wife, after I refused to refund him after he refused to remove his shoes in my house,... Latest reply by Anonymous

Does anyone know how the review system work? I’ve had a few guests who have left a 4/5 review but when I look at the details of the review, all 6 categories are rated a 5. Do guests get to provide a rating on individual things and on overall? I assumed Ai... Latest reply by Mike-And-Jane0

Another disappointing conclusion by Airbnb's customer service about the removal of a review that falls perfectly within Airbnb's removal policy. We hosted "Kamal" recently and after several attempts to communicate with him about him ignoring several of hi... Latest reply by Mike-And-Jane0

Hi everyone, I've been an AIRBNB Co-host for 3 years and achieved great experience and success in the area. I have extensive knowledge in everything it takes to profit on AIRBNB, the right furniture, decoration, photos, bedsheets. I am also extremely frie... Latest reply by Teri

This topic is part of the CC Hospitality Festival. The original topic was posted on the Italian-speaking Community Center by @Antonella78 , and we have translated it below._________________________ Traveling with pets is becoming increasingly co... Latest reply by James2853

I got a four star review for the first time since I started hosting this spring. I knew it would happen since it is inevitable the more guests you have! Just a little annoyed as the guest checked four stars for accuracy, communication, and value because s... Latest reply by Lorna170