Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Kristie140

Hey! I was wondering if anyone could help with a problem I’ve been having for over a year now. I was due to stay in a lodge in Wales on 27th March 2020, although on 23rd March we went into our first lockdown in the UK. As soon as I heard the news I contac... Latest reply by Helen3

We have Superhost status and have never declined a booking before, but this guest only had one review and that was downrated under cleanliness. If they had zero reviews we would have accepted but cleanliness rating is very important to us. We have had ove... Latest reply by Anonymous

helloto airbnb community greetings from currently Uk:))

When we had to change plans due to illness, I asked TurnKey if we could re-schedule on a different date. They told me I could only re-schedule in the same month, and the only dates available then were 3 weekdays instead of a weekend. I repeatedly said tha... Latest reply by Helen3

Hello, My name is Elaina and I am an Airbnb co-host and property manager. I have a solid background in both real estate and hospitality. I am highly motivated, energetic, and detail oriented. I am looking to find more co hosting opportunities and was wo... Latest reply by Helen3

Hi everyone. I need your advice Re Guests who misplaced the extra keys and left themselves out in the middle of the night. There was also a lockbox outside the house where they took the key at the check it time. They could have easily left it in the lock...

I am trying to send messages to hosts just to make sure the date are available and to learn more about properties.After pressing the "send" button the page is thinking for 2 seconds and bringing me back to unsent message.Is it a feature or a bug? Is there... Latest reply by Sarah977

I booked a pet-friendly listing due to total price vs others because of cost effectiveness. After booking the non-refundable listing, I was asked if I was bringing a pet because there is a fee. Never in the house rules or anywhere did the listing mention ... Latest reply by Mark1723

I am looking for advice, earlier this I had a guest who damaged my shower door causing it to leak through the floorboard to downstairs ( they didn't say anything until check out), in addition they broke into my cupboard. I tried to make contact with airbn... Latest reply by Lina4227

Hi All, We are new to Airbnb and had 2 great reviews to get us started! I received a message from the system saying one of my reviews was fraudulent and was removed. Contacted Airbnb and they said they could not reverse it??? Also gave me zero context as ... Latest reply by Paige208