Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Elisa and we are thrilled to have you join us. Let's kicksta... Latest reply by Quincy

I needed a place to stay while attending a VERY SMALL, COVID SAFE wedding (all guests showing proof of vaccination & taking a COVID test before the wedding.) I tried to book a place that was listed as "PRIVATE." Nowhere on the listing did the word "shared... Latest reply by Lisa6259

Hi, help me, please.I cannot confirm and pay two stays.I receive the message "Let’s try that againUnfortunately, a server error prevented your request from being completed. Airbnb may be undergoing maintenance or your connection may have timed out. Please... Latest reply by Toqir0

Hi , This is Saathvik , im a superhost from India , Hyderabad I am taking to community centre to raise a recent issue of mine , 1) Guests books my place instantly 2) Guest dosen't answer basic question in the message thread3) Guest dosen't pick my phone... Latest reply by Anonymous

I have been an Airbnb Superhost for 3 years. Recently the city started requiring all AIrbnb's to apply for a permit. NO ONE has ever complained about my guests or anything at our house--in fact, not even my 5 closest neighbors knew that I was hosting Ai... Latest reply by Larry430

We have just found out the hard way, when a guest cancelled on us AFTER ARRIVAL, that the "Strict" cancellation policy for Korean guests, while already different to a standard "Strict" policy, has changed to be even further away from the cancellation poli... Latest reply by Barbara2229

I had a one night stay at an Airbnb that didn’t even begin to provide the amenities advertised. For example, there were 5 of us and there was bedding provided for 2 people. The host was completely unresponsive. I left a review detailing what amenities wer... Latest reply by Sophia449

I couldn't find this suggestion yet, so here it goes. Would you also like it if there was an ability to send images in/attached to a scheduled message? A personal use case would be that after booking I like to send guests not just an intro message but als... Latest reply by BenkaandKeith0

I can't believe the absolutely disgustingly poor customer service I have received from Airbnb how are they still able to even trade no one gets back to you all I seem to get is a message saying how this person's shift is over no regard for the consumer I ... Latest reply by Emiel1

I had to cancel my holiday back in March 2020, holiday was booked for June 2020. I was told I would get travel credit instead of a refund.I have seen a few conversations that say credit lasts for a year, but around April 2020, it said on Air BnB that the ... Latest reply by Josephine240

Hey! How can I ad a 4 th person to my booking arriving tomorrow? Latest reply by Rikard4