Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Svetlana344

Another month, another chance to send some love to all our outstanding members! This time around, we'd like to give a special thanks to everyone who got involved in this year's Festival of Hospitality, along with the people you helped and engaged the m... Latest reply by Helen427

I received a booking request via email but there is no message in my inbox. The request, when I click on it via the email, goes to the "accept or deny" page and states that "one guest, one night, $0.00" I am unable to message the guest and don't want to c... Latest reply by Mike-And-Helen0

Under Progress - Reviews - it used to be that you could select "Reviews about you" or "Reviews you have made about guests". The last option is no longer available. Where can I find all the reviews I have made for guests? Latest reply by Emilia42

We had a couple over the weekend. Three phone calls for "lock outs." We have a keypad. Every time I answered immediately, talked the guest through the procedure (punch in the code, turn the knob to the left) and it worked. Every time I offered the hard co... Latest reply by Kia272

Hello everyone,Currently I have a superhost status. However, the guest who stayed 1 day in the apartment left me 1 star review with no reasonable reason, - and my overall rating dropped to 4.6, that means I'm going to loose my superhost status because of ... Latest reply by Colleen253

I rented a Airbnb and there was a bike there and the kids where using it then the bike got stolen while they where inside they left it in front of the door so when they go outside they would ride again I’m I responsible to pay for the bike which the owner... Latest reply by Claudia2686

Can we split the bill for the apartamnets between 3 guests? Thank you in advance! Regards, Andrey Latest reply by Alejandro1175

Hello Everyone, I have a listing in santa clara and I am looking for a co-host to manage it. Latest reply by Liv

It dawned on me in another thread that guests really don't "get" it until they become hosts themselves. I know I sure didn't. I was a guest before I was an ABB host and I cringe now thinking about how clueless I was. I was never rude or demanding, but I j... Latest reply by Miriam436

Looking for guidance / support / ideas !I have a guest who booked for 62 days - she and her 28 yr old son. she has been increasingly demanding , nit picky and minutes ago laid into me for the handyman being at the house at the same time that they were ret... Latest reply by Laura2592