Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
Laura8323
I received a booking request via email but there is no message in my inbox. The request, when I click on it via the email, goes to the "accept or deny" page and states that "one guest, one night, $0.00" I am unable to message the guest and don't want to c...
Latest reply by
Mike-And-Helen0
Under Progress - Reviews - it used to be that you could select "Reviews about you" or "Reviews you have made about guests". The last option is no longer available. Where can I find all the reviews I have made for guests?
Latest reply by
Emilia42
We had a couple over the weekend. Three phone calls for "lock outs." We have a keypad. Every time I answered immediately, talked the guest through the procedure (punch in the code, turn the knob to the left) and it worked. Every time I offered the hard co...
Latest reply by
Kia272
Hello everyone,Currently I have a superhost status. However, the guest who stayed 1 day in the apartment left me 1 star review with no reasonable reason, - and my overall rating dropped to 4.6, that means I'm going to loose my superhost status because of ...
Latest reply by
Colleen253
I rented a Airbnb and there was a bike there and the kids where using it then the bike got stolen while they where inside they left it in front of the door so when they go outside they would ride again I’m I responsible to pay for the bike which the owner...
Latest reply by
Claudia2686
It dawned on me in another thread that guests really don't "get" it until they become hosts themselves. I know I sure didn't. I was a guest before I was an ABB host and I cringe now thinking about how clueless I was. I was never rude or demanding, but I j...
Latest reply by
Miriam436
Looking for guidance / support / ideas !I have a guest who booked for 62 days - she and her 28 yr old son. she has been increasingly demanding , nit picky and minutes ago laid into me for the handyman being at the house at the same time that they were ret...
Latest reply by
Laura2592
Hi fellow AirBnB hosts! I was hoping to understand how many of us out there are renting furniture in their properties instead of buying them outright/would like to? I'm thinking about starting a business which specifically offers this to AirBnB hosts acro...
Latest reply by
Helen3