Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Preto2

Hi everyone,What cancellation policy do you use? We are based in Christchurch, New Zealand and started our Airbnb journey in August. Due to Covid we thought it was only fair to have a flexible cancellation policy. Last night a guest who had booked for 30 ... Latest reply by Stephanie1933

I recently got a few times an error when sending a post (see picture), did not see it before.When "return to my original page" is choosen, the written text has disappeared and I have to start over again. Also i noticed nothing happens when hoovering ove... Latest reply by Sarah977

I guess just canceled her reservation and it's showing an Airbnb that I did it. All I did was except her request to cancel and now I'm being blocked. What to do? Latest reply by Elena3309

Hey everyone, Staying at your own listing can be a great opportunity for seeing your property from guests’ perspective. By recreating their experience and spending some time enjoying your place, you might notice small details that you wouldn’t perhap... Latest reply by Jennifer2670

Hi all, I need some help and advice.I’ve been hosting on AIRBNB for 7 years and I’ve been lucky, I’ve never had a problem with a guest that I couldn’t solve.I have 4 properties in the Riviera Maya, I am a Superhost with a 100% response rate, 295 REVIEWS w... Latest reply by Quincy

Hello dear hosts around the world! Recently, I have been contacted by an Airbnb employee from resolution department to ask me for my consent to cancel a long term reservation after 17 nights with the promise that all those nights will be paid at my normal... Latest reply by Elena3309

Help me out here--we have a review that is 5 star in every category except Accuracy--is a 4 and the overall rating is 4 star???? Please explain! While we are at it what does accuracy pertain to? I would have thought location and expectations. This guest... Latest reply by Michelle53

Where on the airbnb website does it spell out the process for hosting Afghan refugees (payment, vetting the guests, special protocols for the refugees' needs, how to modify the listing in order to be a refugee host, ...)? Latest reply by Catherine2643

Le 31 juillet, un locataire quitte ma maison en la laissant dans un état épouvantable, ce qui a engendré des frais de réparation d'environ 450€. Le 3 août je lance la procédure de récupération de la caution (200€) avec un dossier solide (photos et témoign... Latest reply by Emiel1

My host has no profile photo and no profile, although Airbnb apparently verified him. I thought hosts had to have photos, so I don't know why he doesn't. Also the booking is a very low rate for others in the area. Should I be suspicious? Latest reply by Sarah977