Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Alejandro2108

I'm starting this thread because I'm really concerned how future hosts would judge my profile. First, I would like to admit that it was entirely my fault to not have planned properly and to leave too much to pack up for the last morning. I moved out late ... Latest reply by Emilia42

Hi all,so far had not guest in my property since being listed 1 year ago,However in the past two weeks had a high number of booking request (3 today) and enquiries for stay of one month up to six months from Asian profiles without reviews asking bizarre q... Latest reply by Nathalie1644

Something that has surprised and baffled me since I started hosting is how many times I’ve scratched my head over certain conditions, configurations, object placements, etc. that I have found after guest departure. In my wildest imagination, I can’t envis... Latest reply by Lawrene0

Question: just returned from 5 nights at an Airbnb. It was super dusty, to the point I had to buy claritin. Dust everywhere and hair ball dust bunnies. Food stuck on plates in the cabinet. Drugs left behind. We found an unused joint in one of the b... Latest reply by Gina1617

As a host how do I see the star ratings that are left by my guests? I am more interested in the results of the category ratings than I am what they actually write. When I see my reviews I never see how each category is rated by my guests. To me that f... Latest reply by Branka-and-Silvia0

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Hi! Full disclosure, I'm a new host. I anticipated superficial damages but expected that most guests would be honest and respectful... Shame on me. Our 3rd guest has caused damage. Our unit does not have AC (indicated under amenities and amenity limitati... Latest reply by Brian2036

Hi,I booked a reservation pretty far away and have some concerns about the host. I dont want to get her in trouble or jeopardize my reservation (unless I know for sure there is fraud involved). Shes a superhost with over 150 positive reviews. But she want... Latest reply by Anonymous

i wonder if someone could help please A guest booked for a month , and some time later he asked to add an extra guest. I said it wasn't possible because its a small box room and a single bed He has asked for a full refund . It's difficult for me because ... Latest reply by Colleen253

Dear Community I am a Superhost with high ratings. I have just had a guest who left a long list of complaints in writing which she left in the accommodation. She has brought them to the attention of Airbnb. They have resolved the issue without interven... Latest reply by Ann72