Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Elisa and we are thrilled to have you join us. Let's kicksta... Latest reply by David12960

I had raised a claim against a guest and it's been a very long time since I have been following up with customer support team regarding my demage claim and I still haven't received any update. This is very unprofessional service @Airbnb @customer Latest reply by Adrienne59

Sweet moment today as guest checked out and we chatted about their next stop on their way home....she surprised me with this little gift she made. Some guests scatter kindness so freely and those moments are real joy makers. Latest reply by Nick

Hello simple question . We have received a negative comment from guest named me several time as an alcoholic. Which is a direct attack to my integrity and absolute not founded . Is this a violation of Air BNB Content Policy ? This reservation was normal... Latest reply by Liv

Hello Manchester Airbnb Community ! We are new hosts here in Chorlton. Our 2 bedroom flat has been open for just a couple months. It is going well so far Im happy to say. We could use a little help.... Can anyone refer us to some great cleaners ? We are ... Latest reply by Helen3

Hi everyone, For some reason I haven’t been getting any icons on my reviews as a host. For example:thoughtful touches stylish space, local tips etc, etcI used to get them on nearly every review, but haven’t had any for the last say 15 stays.I asked Airbn... Latest reply by Colleen253

I'm not sure if this is appropriate here as I am a guest, but would appreciate the opinions of hosts. I've been using Airbnb for 7+ years with around 50 stays. Currently I'm staying in a place that's rated 5 stars, but IMHO, it is definitely not a 5-star... Latest reply by Christine615

Hello Everyone, I could use some advice. I am a 3 year super host with a 5 star rating. I recently had a guest cancel his reservation 2 days before arrival (we have a moderate cancellation policy). Air bnb gave me $679 which was half of his payment. Air b... Latest reply by Christine615

I have an upcoming guest that introduced himself as someone other than the booking persons name. He admitted to using someone else account to instant book. Airbnb support is unresponsive. What should I do? I don’t want to host someone who’s identity I can...

So, thank goodness this didn't happen to me, but I am curious how other hosts would handle this. A story related to me involved a guest who booked for a week in a house and then, four days into the stay, suddenly cancelled. The cancellation message came... Latest reply by Jennifer1773

Disclaimer : My analysis is limited to jurisdictions governed by United States Constitution and is my own personal opinion of general applicability. It should not be taken as specific legal advise to your individual and unique set of facts. Under the Amer... Latest reply by Helen744