Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by David13189

Is there a way to get that fixed? I'm not finding it by searching -thanks all! Latest reply by Sydney144

 **   **   I have a reservation that guests book on December 2020, its after Covid so Covid cant be used as reason for full refund. I did my best to accommodate the guest by extending his reservation for a year and he mistakenly cancel the reservation ...

Can someone please tell me how I have not been able to receive some kind of refund for my booking. I booked a week and a half before my check in and then Hurricane Elsa stopped us from leaving g Florida because we would have got caught in the Hurricane if... Latest reply by Debra300

Hi, I had a guest booked for seven days, they arrived on Saturday and stayed Saturday and Sunday night then messaged me on Monday morning to say they have to leave because they just tested positive for covid.. what am I to do? Do they get a refund? When i... Latest reply by Debra300

Hi - am new to hosting (have had 4 guests so far) They are all still here -- how do I get rid of them? just joking of course. On a more serious note, not sure if I am over thinking the following guest "problem"... My most recent guest was absolutely fine... Latest reply by M199

Twice now I have had guests want to add a night on the date they are checking out. There isn't a way to send a special offer to avoid the additional cleaning fee. The first time I changed all my settings so they could send a request. The 2nd time I just d... Latest reply by Emiel1

My husband and I own 2 small hotels and a B&B, 5, 6 and 8 rooms. I am finding the linkage from our Resnexus software works well. However, when there are problems, airbnb has been horrible to deal with. There are so many things lacking in their platfor... Latest reply by Colleen253

Greetings, i am receiving messages via email from Air BnB but when I access the App or the website none of these messages are present. Very odd and frustrating. Please assist if able.Thanks, Karl

Reservation I'd: ** This guest had booked my place and they were partying there.they were creating alot of issues and I had to call airbnb team to tell the guest to move out .they broke my tv and went and I have been following up with Airbnb customer supp...

My guest requested early arrival and I accommodated, yet she did not arrive early. When she did arrive, my dog barked at her but my son got him and took him inside. My husband showed her to the unit and answered her questions. She brought friends with her... Latest reply by Loni56