Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
Alex
Hi, I have booked a flat in Italy for 3 months and now the owner want to charge me €1000 more because my children want to come just to spend 3 weeks with me. Does the owner have the right to over charge me if I receive visitors? Thanks
Latest reply by
Lorna170
I have a guest who for the past four months has been constantly rescheduling a four day booking, usually waiting until about two to three days prior, then asking the reservation to be changed for a date several more weeks out. Each time, they sent a non-...
Latest reply by
Anthony608
It just occurred to me during monsoon season in Arizona that potentially a guest may not be able to depart our AirBnb campsite due to flooding rains in the area. Do you just let them stay free or should they be charged? Just wondering if anyone has dealt...
Latest reply by
Jenny838
We booked an AirBnB for a month but left after 4 nights as the property was not as described. The metal stairway to the front door had the bottom step missing, the next one was badly corroded and the whole stairway felt unsafe. The main door led into a bu...
Latest reply by
Emiel1
I've registered and used AirBnB for the first time over the last few days and it will be the last. Trying to get accommodation near Le Mans for the upcoming 24 hours race and I book a house and pay the requisite 50% deposit and have the booking confirmed....
Latest reply by
Emiel1
I have a guest who told me it is only her family (2 adults and 3 children) staying at the booking. She stayed for five days, during the time we exchanged text messages and she was always polite and nice. After she checked out, my cleaning lady went to cle...
Latest reply by
Haiyan7
I'm French - I have settled status and have lived in the UK over 36 years! How on EARTH did AirbB&B find out:- a) My Nationalityb) Have the right to send me an email somehow suggesting there are different rules for Europeans???? I don't need to be singled...
Latest reply by
Mike-And-Jane0
"very disgusting hostess, an accident occurred and an urgent decision was made to fly away for an operation, on the third day completely different people were settled in the villa, although I saw it paid for another 18 days, they refused to return the fun...
Latest reply by
Azzuri0
I'm pretty new to hosting and have a question as a new situation has occurred. I had a guest that did not leave my cabin in order and I would prefer not to host again. If you mark you would not host a person again on a review, does Airbnb notate that so...
Latest reply by
Chanda37
I believe that INSTANT BOOKING should ONLY be allowed for guests with at least FIVE positive reviews. Whenever we experience poor guest behaviour it's generally from new AIRBNBr's with one review who have instant booked. Then we spend at least two days cl...