Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Elisa

New to AirbnbI just received a request for two guests to stay for two nights. I’ve been informed that they would like to have someone else come in prior to their arrival to set up balloons and decorations. My concern is that this sounds too much like a ma... Latest reply by Rene2022

Airbnb cancelled a reservation by mistake and refuse to pay me back for the lost booking.Now they even close any tickets I open immediately, without trying to find a resolution.Here is a copy of one of their messages: Hello can you please help resolve my ... Latest reply by M199

Can i host my parents appartment via my profile. I have listed my own place, and i am legal owner. But now my parents ask me if i can list their apartment too in the house we live in all. The difference is I am not legal owner it is on my dad. Latest reply by Sarah977

Hola everyone!! Im struggling with a really bad guest, he left us a comment full of lies and is really offensive, he had no problems while he was in our property, but one day after the check out he wrote to us thru WhatsApp to ask for money saying he got ... Latest reply by Monica-and-Cristina0

Hello wonderful community! I have Instant Book with 2 requirements: approved ID and Reviews with no negative ones. So far, the 2 potential guests that had no reviews, and requested reservations, immediately cancelled after I confirmed them. Without saying... Latest reply by Christine2987

Hello dear community, I want to host a photoshoot experience "a photo walk" in the city where I live. But when I subbmit it they tell me that it is a service but not an experience.Can I please get some assistance on how to offer a photography session ?

Our check in window is from 3-8 PM. It is stated in our listings as well as in the email confirmation we send immediately after they book. It also states that late arrivals must be approved before booking. We had an instance yesterday where a guest booked... Latest reply by Emilia42

I'm on Eastern time so it's pretty late but wanted to put this out there for comment. How many others have had these problems with Airbnb staff, post Covid19? We're in year 6 with 3 properties, Superhosts for many years, 20+ years of conventional B&B bef... Latest reply by Tf1

Guest makes a reservation two months ago. "My daughter and I are looking to get away for few days this summer. Your place looks like a great place to spend that time in the Laurel Highlands. Thank you! " There are two guests on the reservation. She's got... Latest reply by Kia272

Hi, I have booked a flat in Italy for 3 months and now the owner want to charge me €1000 more because my children want to come just to spend 3 weeks with me. Does the owner have the right to over charge me if I receive visitors? Thanks Latest reply by Lorna170