Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Lahniti0

Hello, I want to learn something. I wonder if airbnb and authorized personnel, working at airbnb company, accept lying and fake feedback as ethicaly move? Do these values mean nothing to you or are these treachery normal? I realy wonder.Also, I want to kn... Latest reply by Elaine701

Im new to Airbnb. Wildfire broke out in the area (no immediate threat to us but close)right before guest arrival and they did not want to stay. Can I refund them? Latest reply by Helen3

I need to contact Airbnb reservations URGENTLY, does any one have a telephone number please Latest reply by Mike-And-Jane0

Is there a way to get that fixed? I'm not finding it by searching -thanks all! Latest reply by Sydney144

 **   **   I have a reservation that guests book on December 2020, its after Covid so Covid cant be used as reason for full refund. I did my best to accommodate the guest by extending his reservation for a year and he mistakenly cancel the reservation ...

Can someone please tell me how I have not been able to receive some kind of refund for my booking. I booked a week and a half before my check in and then Hurricane Elsa stopped us from leaving g Florida because we would have got caught in the Hurricane if... Latest reply by Debra300

Hi, I had a guest booked for seven days, they arrived on Saturday and stayed Saturday and Sunday night then messaged me on Monday morning to say they have to leave because they just tested positive for covid.. what am I to do? Do they get a refund? When i... Latest reply by Debra300

Hi - am new to hosting (have had 4 guests so far) They are all still here -- how do I get rid of them? just joking of course. On a more serious note, not sure if I am over thinking the following guest "problem"... My most recent guest was absolutely fine... Latest reply by M199

Twice now I have had guests want to add a night on the date they are checking out. There isn't a way to send a special offer to avoid the additional cleaning fee. The first time I changed all my settings so they could send a request. The 2nd time I just d... Latest reply by Emiel1

My husband and I own 2 small hotels and a B&B, 5, 6 and 8 rooms. I am finding the linkage from our Resnexus software works well. However, when there are problems, airbnb has been horrible to deal with. There are so many things lacking in their platfor... Latest reply by Colleen253