Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Vaidehi5

I'm relatively new to the Airbnb hosting scene (just over 40 reviews). I've had numerous minor damages (oddly, often related to children -- Sharpie marks on bed sheets, staples in the desktop, etc.) As I was cleaning after a guest this week, I saw where s... Latest reply by Lorna170

Just wondering do you as a host hit the give a full refund button if the guest book last minute, same day check-in/4 nights however cancel an hour later because your home is farther from the reason they are coming to town. I’m not being greedy just wante... Latest reply by Sarah977

Gotten from another list - maybe some of these have been “altered” a bit…but maybe not! THESE ARE ACTUAL COMPLAINTS RECEIVED BY "THOMAS COOK VACATIONS" FROM DISSATISFIED CUSTOMERS: 1. "They should not allow topless sunbathing on the beach. It was very dis... Latest reply by Melodie-And-John0

I have a friend who would like to list a room at her place. I wanted to send her a host referal code, as in the past it would always come up on my app with a nice referal credit that I could earn. I can't seem to find it anywhere. I'm guessing it has been... Latest reply by Yev-and-Luba0

Hi we have just been told our (usually 5 star) account has been suspended for 30 days due to a guest giving us 3 stars because they found a spider in our super clean, lovely bush/beach Australian property. We have gone through so many back and forths with... Latest reply by Sarah977

Hi! We have a guest who was supposed to check in today. This morning when I sent her the reminder of check in details she informed me that she would be ariving a day later and that her son and "family" would be checking in. I informed her that the registe... Latest reply by Louise0

Why can’t people book more than one year ahead? Latest reply by Sarah977

I know a lot of people are upset about full refunds being given to guests based on the EC clause but it's not just Airbnb and I do not think Airbnb "threw hosts under the bus" when they decided to allow penalty free cancellations and full refunds. Even wi... Latest reply by Beatriz125

I've got customers wanting to book in Feb and March 2022. My advance settings are set to "Any Date" but the customers can't book. Can anyone help? Latest reply by Elen0

Hello, My listing was published yesterday. This morning, a co-worker of mine said she booked a week at my place. This afternoon I received an email from airbnb that my post is now live. I can not see her reservation & I have not received any notification.... Latest reply by Helen3