Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Elisa and we are thrilled to have you join us. Let's kicksta... Latest reply by Teresa2393

Regarding cancellation fees, when they say that guests get charged for the "first night" plus Airbnb service fee, does "first night" include the cleaning fee? Latest reply by Pete69

Under Overall rating my guest gave me 5 stars. Under Public review it shows - As expected no complaints. She put a period after expected. Because she did this the system thinks this is a website. So on AIRBNB site under Public review it reads - As (w... Latest reply by Sarah977

Does anyone run into this situation. We have three young adults staying at our property. Their mother made the booking and paidFor their stay. The mother did not stay at the property. I spoke to the young adults who claim to be 25 years old which is ... Latest reply by Lorna170

If I want to message a client to say that they need to change a booking (wrongly entered). AirBnb do not recognise this as a response and my response rate is compromised. Latest reply by Sarah977

I reached out to learn how to sell and transfer future reservations to the new owner. I was completely shocked at the answer! I have over a 100 future reservations and am told I have to tell all the guests that I must cancel their res and then they have t... Latest reply by Debbie930

I’ve seen similar posts from prior years with no resolution (and horrifying tales of 4-week delays). Regrettably, I forgot to renew my Seattle city license on time, which resulted in my property getting delisted. I’ve paid up, the City has updated my acco... Latest reply by Donna51

Hi, just wondering if anyone has any suggestions to our problem. We have set our hosting settings so that guests can only be instantly confirmed if they have previous reviews but we get many booking requests from guests without reviews and we would like t... Latest reply by Branka-and-Silvia0

My guest left my toilet clogged with old moldy food and I had to call a plumber to fix the toilet. They also broke my front door and the chair in the kitchen. I have a security deposit listed incase of damage but I don't know how to put in a claim. This w... Latest reply by Dale711

Namaste every one, I'm very new in this , I just want to greet you all. I'm from Nepal, Munus Travel Home ist new Property and also new to AirBnB.I'm very impressed this plate form. Nepal is moment suffering badly with Covid-19, 2nd web. Government is no... Latest reply by Sarah977

Hey community. Y’all should know my experience with air Bnb and a host cancelling my confirmed booking... I am going down to Florida for Memorial Day weekend (we’ve had the trip booked since February) and my host cancels 6 days before check-in. Air Bnb of... Latest reply by Lawrene0