Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Kristie140

I booked the wrong date for my stay, tried to contact my host and was told to contact Airbnb. I contacted Airbnb on the situation and they tried to contact my host, but was not able to reach him at all. Airbnb said they’ll pass me to another team member t... Latest reply by Emiel1

Hallo, Is het mogelijk dat een gast op een dag vertrekt en een nieuwe gast dezelfde dag aankomt? Of is het alleen mogelijk om op één dag alléén een vertrek of aankomst te hebben? Omdat ik nog niet online ben en geen boekingen heb, kan ik dat zelf nog niet... Latest reply by Tanja270

Having had a couple of “dud”’bookings/guests over the past few weeks I’m happy to report lots of wonderful charming guests in my listings at the moment: -a fabulous Russian student here for a summer course at a University in central London, she loves t... Latest reply by Helen427

Hi! So I stayed in an airbnb last month, and realised after a few days that I had left my new hairdryer there. It was on the bathroom sink, not hidden or out of sight at all, but upon messaging my host, he explained that he hadn't seen it and he would ask... Latest reply by Branka-and-Silvia0

This is a very basic question but we are new to hosting and I can't find an answer. Our last guest left us a very positive private review which came up on my screen - but now I can't find where it is stored!Can anyone help? Thanks! Latest reply by Emiel1

More recently the person booking the Airbnb unit does not arrive and has booked it for friends or family. What is the Airbnb ruling here as anybody can book for anybody!.Thanks Latest reply by Till-and-Jutta0

I have an airbnb credit for a booking cancelled because of Covid. I want to use that credit for a booking in June next year.When I press the reserve button the cost comes up and shows the credit amount. (-£559)Price details£85.14 x 7 nights£596.00Cleaning... Latest reply by Kolja5

As a host of several years, now that Airbnb has updated/changed the website, I can no longer find my reviews. Any help? Latest reply by Emiel1

Over the past weekend, I had problems with 2 reservations. The first reservation had a request that I could not accommodate and the 2nd made a reservation with incorrect dates. I reached out to Airbnb well in advance to get them involved to cancel the res... Latest reply by Trude0

We underwent a widely publicized Municipal Service delivery crisis in Johannesburg in the beginning of June 2021 and for 2 days had no water on tap, this while Load Shedding occurred equating in no electricity for approximately 2 hours per day during this... Latest reply by Peta7