Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Arran34

Recently we had a guest instant book one of our listings. They had four 5-star reviews and a local phone number. The only thing that stuck out as odd was the location was “Usa, Japan”. The guest had a Japanese name so we assumed maybe that meant dual citi... Latest reply by Christine615

Even though I've blocked my diary I just got a call from a potential guest who lives about an hour from me wanting to book a 2 day pleasure trip this week so he could get away from his mum. I had to have a very honest conversation with him about the real... Latest reply by Linda108

I had a host cancel my trip on me 2 weeks before because of random construction. Airbnb gave me the refund and I wanted to be fairly compensated for them cancelling on me right before my trip and leading me to scramble to find a new place last minute. The... Latest reply by Sarah977

We recently hosted a couple that left us a really bad review which misrepresented many facts. Do we reply with the facts? We are superhosts and this is the only bad review we have had in 10 years.This is her reviewSuper disappointed with this experience. ... Latest reply by Ximena54

hello, @all.as we know, the so-called Spanish Flu lasted for 26 months, over 4 waves. the rest of the statistics really isn't that nice, so i'll leave that out if it. so me being realistic about things, i'd say people might start to travel as they used to... Latest reply by Mike-And-Jane0

Hi I'm relatively new to air bnb. What can you do when you get a spiteful review that puts your listing at risk? I would appreciate any input. Julia Latest reply by Ted307

Hi, I wanted to share my experiences and get feedback for the community.we have guest who tried to cancel reservation in last moment late night before his check in date. Since he holds our weekend date until the last moment and our strict cancelation poli... Latest reply by Laura2592

Hi there,I am looking for a local co-host within the Darlinghurst/Surry Hills (Sydney, Australia) area to oversee my properties.I use a professional cleaning company and manage the guest communication, calendar etc. myself however I need someone that can ... Latest reply by Teri

I noticed a couple of old threads from 2017 and I think this is still relevant today as it has not been addressed by Airbnb. I received a message (ok it may be automated but someone had to write it in the first place) containing the following: Your list... Latest reply by Andy542

Since AirBnB issued a “Wold wide ban on parties”We have adhered & respected to this rule in every aspect! We have never cancelled a booking. The result, however, has been a high rate of cancellations, which have been a result of guests looking for somewhe... Latest reply by Nikky0