Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Alex

We had two guests in the last month give us 4s in location. In almost 100 stays now, this has been our fourth "4" in this category. I am always puzzled by this. Can't a guest tell fairly well what sort of location they are booking? If is not described wel... Latest reply by Jocelyn110

I have a guest asking for a full refund for unfounded reasons. I have pretty good evidence that their reasons for asking for a refund are baseless, however, I'm considering the refund to avoid a bad review which I expect. My question: if a full refund is ... Latest reply by Helen3

Good morning-I had a guest book a one-night stay at my home. In his details, he stated that 4 people would be staying. Well upon checking my cameras, I see at least 8-9 people. Is there anything that I can do about this? Or do I just write on my review fo... Latest reply by Raymond350

Hello Community, I searched around the site looking for an answer to my question but I can't find a great deal on the topic. Basically, we have a property in Portugal that we let out occasionally to friends etc. This was going well prior the lockdown of c... Latest reply by Karol22

Hi there! I'm having struggles with the 24-hour period airbnb offers guests to pay them and for a reservation to be confirmed. I am about to lose a weekend of renters b.c. someone who asked for the dates last night, and who I approved, is not paying airbn... Latest reply by Karol22

Recently, AirBnB made a decision to change the way that they display guest metadata. I personally feel less safe as an AirBnB host, because of this change. I think this change was made without taking into consideration our (hosts') desire to know who we... Latest reply by Mike-And-Jane0

 Hello I would like to book this listing but have an off feeling about it. Not sure if it ia a scam or not. The host has joined since 2016 and yet this listing has no reviews. Does it just mean that this is a fairly new place? And why no reviews if she's ... Latest reply by Sarah977

Hello All,it’s very frustrating to see that daily my response rate is falling & there is not a single enquiry or booking request to which i have not responded, Airbnb is not replying nor giving any solution. I asked them to show me 1 enquiry to which i ha... Latest reply by Konstantinos0

We have had good experiences hosting at our place here in Maine. However, we dread the day when a guest arrives with an adult who is a felon and terrorizes our family! These days with all the crazy things going on in this country, airbnb needs better due... Latest reply by Linda108

We travel tomorrow and host never responded Latest reply by Jelena182