Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
Culai1
Hello.I can not confirm my phone number. All SMS codes I have received were declined and my number has been frozen for 24 hours. I am not sure, that verification would be successful next 24 hours.Please assist.
My guest could not come to stay in my place because the company canceled his internship. And I agreed with him to refund him. I contacted Airbnb support to do the cancellation on May 8th. Now a week has passed. Nobody from Airbnb cancellation department h...
Latest reply by
Greg1595
We have been Airbnb hosts for the past 4 years. In the beginning, everything worked smoothly. But recently, Airbnb has continually sided with guests without speaking to us as a host. The most recent and troubling incident was a guest who made a false and ...
Latest reply by
Greg1595
Hi, Would appreciate advice and I realize the question would have been answered many times but I can't seem to find the instructions for getting the guest's payments for damage of property and no reply from airbnb. Dripped candle wax damaged an expensive ...
Latest reply by
Anya695
We are a super host and would like to start a property management company in and around Weber County Utah. We're curious how to charge, what the going rate is and what you look for in a property management company?
In the interest of preparing myself for a possibly sticky situation, I'd like some input. This has never happened to me before and I'm unsure of the best way to handle it. Customer (let's call him "Bill") books a week at my place about a month ago. Cost: ...
Latest reply by
Sam240
I have a guest asking to add 2 people (i charge a fee for these extra guests). He booked 2 months ago and he is due to check-in in 4 days. Is it true that if you alter a reservation pre-check in it resets the cancellation clock? I allow 48hrs for free. ...
Latest reply by
Jay503
I’ve had recent guests (4 young adults and 2 babies) who were lovely with great communication but left the kitchen and lounge of our cottage in a bit of a pickle requiring extra cleaning which is fine, but it just felt like a lack of respect.A few dirty p...
Latest reply by
Jessica-and-Henry0
Hello Everyone, I have been hosting since 2017 and have been fortunate to be a Superhost during my entire time with Airbnb, in fact all my ratings are all 5s except for a 4.9 for location, which I know a lot of hosts take issue with. Anyhow, I am looking...
Latest reply by
Domenick0
Hi I have guests arriving from Dublin they are planning on coming even though Dublin is in lockdown, I don't think they should come but if I cancel its €50fine for me. I don't know what to do, can you pleaseLinda
Latest reply by
Karen2906