Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
Sangeeta27
We're a community of hosts, and, in many cases, customers, too. At your convenience, please share your feedback, given our experience below. We booked a 4 bedroom place at a popular destination back in January, for a July vacation. The host immediately re...
Latest reply by
Anonymous
I had my first Airbnb stay with a host who has over 400 units anyway I got an email asking me for my review the email reads as follow: Hi Adrienne,We truly enjoyed having you and submitted a 5-star review of your traveler profile a few days ago. If you wo...
Latest reply by
Sarah977
I have never posted a question in the community, but after trying to resolve this for more than 3 weeks with Airbnb, I find this is the last resort before looking for legal representation. I have 32 listings on Airbnb, as of about 3 weeks ago, I noticed t...
I just allowed a res mod. Its length was shortened with no change in the number of guests. I was told by the guest "there were a number of cancellations..." That begs the question: Is an ABB res "number of guests" _just_ the number of people staying ...
Latest reply by
Anonymous
The service seems desirable as it performs a high-level background check based on name, birthdate and address. Is anyone using it? What are your thoughts on this service? Personally it does feel a bit intrusive for a guest to have to provide this info...
Latest reply by
Tina6782
I have been out of business most of 2020 (March - Aug) and recently had the guts to put my shared-home back up on Airbnb, with some post-covid changes. With new cleaning procedures, limited shared spaces, and requiring long short-term stays. I don't do ...
Latest reply by
Fi11
I’ve just had my first bad experience as a host. A guest messaged me 4 days before a reservation commencement stating she wanted to change the booking date. I advised her that the date was already booked. She then said she wanted a full refund as Covid bo...
Latest reply by
Pete69
Hi, a customer who prefers my house wanted to make a reservation. Airbnb got in the way and threw that message out. What do you think that means? and has this ever happened to you before? Hello, Ali and Karina,We keep a close eye on all reservations and ...
Latest reply by
Ali12701
Why, oh why, does Airbnb allow guests to hold dates without having a valid payment?It's completely unfair to hosts. No other platform does this.I was forced to call AirBnB this morning and waste more than half an hour of my valuable time to get this sorte...
Latest reply by
Michelle-and-Ray0