Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Sherry-M1

Does any other host have an issue with guests not being able to pay for extra services when they book? It’s so aggravating to have to make a separate request for services such as pet fees. Our time is valuable and to make us request the fees separately ta... Latest reply by Don-And-Deanna0

Here’s the scenario ( forgive the old movie reference). Review of a guest says Bob and Carol were fabulous guests etc. next review says Bob and Alice are great guests etc. now I get it, maybe Bob has a new partner. Third review says Ted and Alice were gr... Latest reply by Mike-And-Jane0

Hi everyone, my name is Maria and I have been hosting since October of last year. Im located in a city called Lawrenceville in the state of Georgia, in the US. Since the beginning I have hired a company esdpros.com that disinfects after each guest leaves,... Latest reply by Quincy

I am reaching out to see if anyone else has cancelled a guest due to a relaxation of restrictions? I had a booking in the diary from a guest whilst we were in lock down. The government allowed us to have overnight stays on the date the guest was due to st... Latest reply by Christopher1189

I am a guest, my host asked us to cancel.We did the cancellation request and are waiting for him to confirm it. He however also apparently did a cancellation request to us and told us he is waiting for us to confirm it as well. We even spoke on the phone,... Latest reply by Daniel8190

http://chng.it/NLVvVXZL please help! Thank you! Latest reply by Anonymous

Hi everyone, this is my first time here Why cant they investigate reviews, guest who has not been to your property asked for refunds , you declined you get a bad review about your property that they haven't seen yet, not even in the country yet.Some will ... Latest reply by Dale711

Hello all, I'm having a bit of trouble when it comes to understanding the payment plans. I had chosen to split a payment for a condo we had booked I have paid the first half of the split payment and now today it says it will charge me again for the second... Latest reply by Dale711

We booked a place through Airbnb in Somerset West, South Africa for 2 nights, 5&6 May 2021. On the day of check-in we tried calling the host several times, but the phone was disconnected. When we arrived at the establishment yesterday afternoon, we were i... Latest reply by Sarah977

We used to have a strict cancellation policy (not that this is overly strict) but changed to flexible early this year to encourage bookings. Given that Covid seems to be getting under control in the UK and the fact that we have just lost two bookings at s... Latest reply by Nina75