Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Elisa and we are thrilled to have you join us. Let's kicksta... Latest reply by Rebecca

Hi,it’d be cool if AirB in “scheduled messages” can also integrate a “Approval” option, which asks the host if the scheduled message in fact should be sent, and where the host can edit this particular message … again based on saved messages.This for examp... Latest reply by Frank166

Hi guys, I use Airbnb for many years and today and last 2 days something weird happened. My host have done a meeting with loud music and conversation beside my apartment until 5:00 am making impossible to sleep for me and my husband. I decided do not comp... Latest reply by Anonymous

Brian mentioned the report on the video for airbnb campaigns, and I cannot find this anywhere.Please provide a source or a link. KR,Sungae Latest reply by Dale711

Hi all,We seem to have a different 'issue' with review scores. We have been given 5 stars across all reviews for the overall rating however 2 guests have marked us down to 4 and a 3 on value. I really struggle to understand this as their other ratings a... Latest reply by Sarah977

Good evening.I am wondering what most folks use for their cancellation policy. We are using flexible, but have had a person recently cancel 2 days before which does suck. What policy do most hosts use ? I have not changed our policy yet wanting to be f... Latest reply by Sarah977

does anyone have a phone number for airbnb, new zealand based. The number I had is now only answered by a machine which does not give me the options I need. Thanks Robyn Latest reply by Robyn363

your help is really difficult to find. you offer very little support to your hosts. There should be a link on every communication you send out to reach real help or report problems. Latest reply by Dale711

How does airbnb take care of cancellations? I need my condo for an emergency situation with my 91 year old mother. We will have to cancel 5 reservations. I'm not sure how to handle this or what I need to do to communicate with Airbnb about it. Latest reply by Sarah977

How do I handle an Instant Book confirmed future guest who will not cooperate with names of the additional guests as is stated in my listing? While she has one good review which is 4 years old, one of the other 3 guests (her daughter) has a very bad revi... Latest reply by Kathryn489

@Joyce4 Latest reply by Emilia42