Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Elisa and we are thrilled to have you join us. Let's kicksta... Latest reply by Ingrid1017

A host caused me the worst airbnb experience ever! Her listing had inaccurate information about the check in process. It was listed as ID needed upon arrival, when in reality it was needed at the city’s gate. This was not stated in the listing and she sho... Latest reply by Dale711

I am trying to rent an apartment but the owner send me the instructions but they seem like a scam: Below I will explain step by step how the transaction with Airbnb works. To avoid any misunderstanding, please READ CAREFULLY THE FOLLOWING STEPS: 1 - To s... Latest reply by Mary996

The telephone number that is listed for Airbnb in the UK is not a recognized number. Dose anyone have a telephone number to get through to them? I have tried several avenues to get an answere to my problem with no luck at all. Latest reply by Emiel1

Hi There I'm wonder if people can contact me on my phone number before they do the reservation?This week I got about two inquires asking about my listing direct in my phone number. Is this possible? How people know my number before they finished the booki... Latest reply by Sarah977

Have a listing clearly states, sleeping arrangements are 2 queen beds and a couch.Guest specifically asked, and I confirmed yes it is a couch for one person NOT a sofabed. It's all there in the message thread.(I think the guest group was larger than book... Latest reply by John5097

I had a cancellation after the guest checked in and saw my husband and kids playing in the yard. The listing clearly states it is on the same property as our home, and the outdoor space is shared. (It is on a 28 acre farm) She admitted, “I know you said t... Latest reply by Sarah977

I learned It is up to airbnb to decide if a review is offensive or irrelevant, but As a Super Host I believe we deserve AIrbnb trust. We received a retaliatory review, this person tried to book outside airbnb , we sent the whatsapp messages to Airbnb supp... Latest reply by Anna9908

Hello, I have a a potential booking for a guest for over 28 days. Due to covid travel restrictions he may need to cancel or postpone nearer the time. I'm happy with this and I have a flexible cancellation policy but as its over 28 days it seems I cannot c... Latest reply by Sarah977

Greetings ~ I may have missed the announcement on this, but yesterday morning I noticed a new feature called “Teams” roll out on the Airbnb App. It looks like it is intended to allow hosts to invite other parties to help manage listings (i.e. cleaners o... Latest reply by Julie3777

I have a long term guest who is about to end his booking soon. And lately, I have been visiting the unit as I have repairs that I need to monitor. It so happened that I saw another damage that was not there the last year we surrendered the unit to the cur... Latest reply by Mike-And-Jane0