What hosts are saying

Hi guys, I'm a student and help my family out with their Airbnb. We've also been a big fan on offering welcome packs to our guests. What are our thoughts on offering welcome packs to guests? I'm doing my project and report on airbnb :). I did ask this a c...
I recently had to cancel and instant booking that was made very last-minute, within an hour of the expected check-in time. Now the person has left me a terrible review and lowered my rating, saying that I canceled when he was in the driveway and didn't w... Latest reply by Sarah977
Hi, I tried booking an Airbnb on Saturday around 10 pm and they took out 316 dollars from my account before the host even responded to me. She never did and I never stayed in the Airbnb. I need to talk to someone that’ll help me get my money back. Thank y... Latest reply by Anna9942
Allowing guests to rate hosts on “perceived value” should be dropped or the guests should be provided with some objective data on which to base their rating. My PLUS listing consistently receives “too expensive” comments despite the fact that we are pric...