Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Elisa and we are thrilled to have you join us. Let's kicksta... Latest reply by Asja50

Hi There, I'm hoping for some help. I booked an air bnb for a wedding in May which can no longer go ahead due to C19. My host has a 50% cancellation fee but has kindly offered me a full refund. When I go to cancel the booking I am told I will get a 50% re... Latest reply by Sarah977

Hi guys , I need your help !!I’m a host from China who has been hosting guests for over 4 years , today my account was blocked , all my listings were removed , I got an email from airbnb cs team , they accuse me breaking airbnb terms of service , I have t... Latest reply by Dale711

Hi Everyone, I'm looking for insight into the best way forward with this situation. We have an area rug underneath the dining table. It looks nice, but only cost about $125. Our last group of guests somehow burned 2 spots in the rug. One is about the si... Latest reply by Sarah977

Hi All, I hope some one can help me , I had a guest wanting to cancel because of a out break of COVID in GREATER SYDNEY and he said i had to do it my end so i did , and now Airbnb have blocked my calendar and i incurred a fee - this is so unfair , as i wa... Latest reply by Carel20

Long story short, we are in San Antonio Texas and both our properties are without water because of the ice storm that hit us this week. It's been a disaster since Monday, with the power gone for four days, all our food in the fridge spoiling, and nearly d... Latest reply by Natasha433

Hi all! So I have a potential guest who wants to book for 3 months, but asked me what my cancellation fee was if she needs to cancel after 2 months (she's looking to buy a home here). I told her to book for 2 and then see what happens - I don't think I sh... Latest reply by Mike-And-Jane0

Just received an instant booking from a US national. i have written enquiring about the quarantine regulations , and that I expect that they will have fulfilled them. As we dont know if and when these regulations will be relaxed how can one check they hav... Latest reply by Helen3

Hi, I am a student at Manchester Metropolitan University in Northern England. I am hoping that if you have stayed in an Airbnb you could take part in my questionnaire regarding sustainable practices, it will only take a couple of minutes and would signifi... Latest reply by Ben3837

Dear Airbnb,we are an agency with many listings on your site. We have been managing our clients facilities on Airbnb for years.We make each accommodation unit on a separate airbnb account, for the reason that we cannot be a super host if we have 40 object... Latest reply by Hit-Booker0

Hi,does anyone know how can I send and idea/proposal of new feature that I would like Airbnb to think of?It seems that idea posting is paused for some time now, so I was wondering is there any other way?ThanksVesna Latest reply by Mike-And-Jane0