Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Jonathan2813

Why are Airbnb still taking bookings during lockdown, has anyone else had such bookings? Latest reply by Mike-And-Jane0

Is there anything that can be done about a host who has an unclean home and I am not getting what was advertised? The old fridge and oven broke, and when I asked if these could be fixed I was brushed off because my host does not want to be bothered (they ... Latest reply by Elena87

Hi I was able to add one photo and now am unable to add anymore photos. Whenever I try and add a photo to my listing the screen goes blank and I have to reload/refresh to get back to where I was. Same behavior in Chrome and Edge. These are PNG all 400KB -...

A host caused me the worst airbnb experience ever! Her listing had inaccurate information about the check in process. It was listed as ID needed upon arrival, when in reality it was needed at the city’s gate. This was not stated in the listing and she sho... Latest reply by Dale711

I am trying to rent an apartment but the owner send me the instructions but they seem like a scam: Below I will explain step by step how the transaction with Airbnb works. To avoid any misunderstanding, please READ CAREFULLY THE FOLLOWING STEPS: 1 - To s... Latest reply by Mary996

The telephone number that is listed for Airbnb in the UK is not a recognized number. Dose anyone have a telephone number to get through to them? I have tried several avenues to get an answere to my problem with no luck at all. Latest reply by Emiel1

Hi There I'm wonder if people can contact me on my phone number before they do the reservation?This week I got about two inquires asking about my listing direct in my phone number. Is this possible? How people know my number before they finished the booki... Latest reply by Sarah977

Have a listing clearly states, sleeping arrangements are 2 queen beds and a couch.Guest specifically asked, and I confirmed yes it is a couch for one person NOT a sofabed. It's all there in the message thread.(I think the guest group was larger than book... Latest reply by John5097

I had a cancellation after the guest checked in and saw my husband and kids playing in the yard. The listing clearly states it is on the same property as our home, and the outdoor space is shared. (It is on a 28 acre farm) She admitted, “I know you said t... Latest reply by Sarah977

I learned It is up to airbnb to decide if a review is offensive or irrelevant, but As a Super Host I believe we deserve AIrbnb trust. We received a retaliatory review, this person tried to book outside airbnb , we sent the whatsapp messages to Airbnb supp... Latest reply by Anna9908