Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Kostas113

Dear Airbnb what is going on? Years ago, after a guest left without leaving the keys, you advised me to update my rules to clearly state a $300 charge would be imposed if a guest did not leave the keys. This is to protect the security of the next guests ... Latest reply by Anonymous

The host Timothy in Huston Texas Yes he called me a black **bleep** and said if he ever see me again he was going to kill me an this all happened on the 1/10/2021 setting down at his dinner table, when I went to go meet him..so I cancell immediately. T... Latest reply by Nick

Since my return from being away I have noticed a few changes that have crept into the platform.I know Airbnb's major drive is to increase hosts bookings but, can someone give me a sound explanation for now providing hosts with information that more people... Latest reply by Elena87

Hi All, pre-Covid there was a message from Airbnb for hosts to arrange a phone video showing of their listing to an Airbnb verifier. I arranged a time and duly showed the verifier around our Airbnb listed property and amenities - The Bouddi Retreat. The o... Latest reply by Jeremy274

Hello everyone, appreciate a good advice here.Basically, I got a guest last weekend that made an instant reservation on my place. This person said that she was arriving at noon next day. Anyways, later on when I reached out to provide directions and the b... Latest reply by Dale711

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Here is my situation: my husband and I booked four nights in Roanoke for May. Now it turns out that we have to postpone our trip by a few weeks due to a family situation. I made a change request to the host. He came back and accepted but at four times wha... Latest reply by Lisa723

I have been trying today to make reservations for an upcoming trip to Johannesburg, but my account is inexplicably "under review' and my payments are not being accepted. There is no justified reason for this as far as I can see. I've spent several hours... Latest reply by Emiel1

Hi, I would like to understand what exactly it means if I cancel a trip, that lasts longer than 28 days 48 hours after check-in? It says I get a 100% refund minus the cleaning fee and service charge and the booking cost of the subsequent 30 days after can... Latest reply by Emiel1

We have been hosting for 4 months and it has been a great experience. Our listing is limited to 2 guests ad no un- registered guests are allowed. Usually 1 person books for 2 guests , we accept the booking but do not ask for the second name. What do most ... Latest reply by Gregory87