Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Veronika288

@Airbnb On 31st December I arrived in Javea only to find my airbnb booking did not exist. I instantly rang airbnb support services and they told me that they needed to try to make contact with the host and give them a grace period of one hour to respond, ... Latest reply by Lisa723

Hey! I'm looking for someone to share apartment with in summer 2021 in Berlin. I'll be staying there for about a month (mid June-mid July). Please contact me if interested. Latest reply by Yanelie0

Hey Community -- I'm just starting out with vacation rentals and have purchased my first property (wohoo!). I'm vetting co-hosts and one of them mentioned that since they're a superhost that superhost status will transfer to my listing. Is that accurate? ... Latest reply by Kameshia1

I am confused about this ad. I booked this ad by the understanding that by default 2 guests are assumed and not just one. And then you have to pay more for the second guest. Because when I made the booking I did not bother to change the guests from 1 to 2... Latest reply by Lisa723

Hello,We were wondering if any of you hosts have a copy of the actual policy or have more details about “host protection insurance” (HPI)? We keep inquiring with Airbnb to make a copy available to us to review, as we would like to know the circumstances u... Latest reply by Ute42

I wrote an honest review about the state of my home after a guest checked out. The guest DID NOT leave my home in good condition, stains on the carpet, food all over walls and blinds, broken drawer in the kitchen. I contacted the guest through the resolut... Latest reply by Ricardo85

I am a host and I manage a number of properties in a town that has a very significant high season. I would like to be able to set different cancellation policies for different times of the year. for the off season I would like to be flexible and during ... Latest reply by Marit-Anne0

Dear Airbnb Community, Happy New Year and I hope you are all safe and well. Our wonderful cleaner for our house in Phillip Island is no longer working in this industry. i wondered if anyone is happy to share details of cleaners they recommend on the Islan...

I wanted to confirm, for certain, Airbnb treatment of owner ratings on this. I found on this forum what looks like a conclusive answer but it is 2 years old and things change. For an inquiry, if I message back to the person I understand my response rate... Latest reply by Ann72

Help! I am new to hosting our cabin. Our first guest is scheduled for 30 days from now and just emailed requesting to cancel. Our cancellation policy is the 50% refund if cancelled long before. How do I do it? Do they request cancellation on their end t... Latest reply by Jessica-and-Henry0