Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Shaffraz0

Forget what cancellation policy’s you have in place, if a guest wishes to cancel their booking and contacts their bank for a charge back Airbnb will honour it and once again take the side of the guest and offer a full refund. This is after a year of recei... Latest reply by Patrick-and-Beth0

I sent this letter to Airbnb Support: Hello- I would like to address the issue with canceled reservation ** I’ve been an Airbnb Superhost for nearly 6 years. I have a consistent record of 5-star ratings. I host 4 units (currently 2 are snoozed) all ... Latest reply by Tom229

My husband and I just purchased our first short term rental property in The Shores of Panama. We are looking for referrals for Housekeeping and maintenance. Any tips for us newbies would be greatly appreciated Latest reply by Nick

I need someone to walk me through this Latest reply by Nick

Yesterday another booking arrived, we have had 21 this month, so you can imagine we are feeling a bit 'guest out'! Karman ** and his partner ( I hope the moderators won't remove his name because guests like this need to be acknowledged) walked up our driv... Latest reply by Robin4

Hi my name is Marie-Alice and I started with Airbnb in November 2020. I am learning a lot but loving it. This is very important to me as it helps me to reach my goal of financial independence. I am looking forward to doing this for a long time!! I hope to... Latest reply by Diana1736

In this video a host successfully sues AirBnB for automatically accepting the word of a traveler and applying punishments to a host who didn't deserve them. https://www.youtube.com/watch?v=oIrFlISFC1w Go to the 30:18 point in the video to hear the judge s... Latest reply by William1246

Hi! Can we have co-hosts as Airbnb Plus properties? I know we can have Teams. I keep trying to add a co-host, they get the email click and accept it. But then it disappears and goes back to just me. Wondering if it’s a glitch or what’s going on. thanks fo... Latest reply by Cecile

I had a guest book via IB, on the welcome message via Airbnb platform I noticed that the person only booked for himself so I reminded him that only persons on the booking will be admitted as per stated in my rules (which state clearly only authorised gues... Latest reply by Anonymous

Does anyone have more specifics on the COVID clause and what proof Airbnb requires to give a full refund? I had a 2 month rental being able to cancel with Airbnb with a full refund 6 days before check-in. He was not able to provide me with the proof of ... Latest reply by Fred13