Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Elisa and we are thrilled to have you join us. Let's kicksta... Latest reply by Andrey221

Hi, I stopped hosting after the COVID-19 pandemic began and am hosting again recently. Someone had asked me if I am keeping the apartment vacant 24 hours before someone checks in. Are we required to do that? I don't see it under Airbnb's 5 step cleaning p... Latest reply by Mehedhi1

WWYD? Just looking for some feedback. Received a reservation June 3 for a prime, November week in Branson. 3 days after the reservation was made received a message wanting to know why I have a strict cancellation policy. Explained why. In September I rece... Latest reply by J-Renato0

Looking for some help here. 5 weeks ago i had a guest grill (propane) inside my entry way due to bad weather and it turned into a disaster. From Grease spills ~ my entire house smelling like a grease pit to the thickness of grease on every counter as it c... Latest reply by Dina-and-Scott0

Hi all, I have been on hold for well over an hour trying to reach Airbnb Support regarding a guest who did not check out when she was supposed to. My cleaning lady arrived today and the guest, who was supposed to check out yesterday, is still there. 1) ... Latest reply by Diane15

I'm in the UK (England). We're under lockdown again here for a few weeks - the local restrictions change all the time - and most people arriving from overseas are required to quarantine for 14 days on arrival. It is already complicated enough advising pot... Latest reply by Shaun69

I had an issue with a guest end of August 2020, the guest said she was struggling to book for the month of September and that no one at Airbnb was getting back to her to help. Eventually, 2 weeks later the guest (staying the whole time without booking or ... Latest reply by Helen3

I can load the calendar and select a date but the option to open the date to add a note, block or unblock is not appearing? Does anyone know how to fix this. I’ve turned my phone on and off, made sure my phone is up to date and I’ve deleted and reinstalle... Latest reply by Nick

I live on a large piece of rural property. I have been a super host for four years. I have a fantastic unique property that people love. I allowed my guests, I lovely bride and groom to host a small wedding with music outside. Covid precautions maintained... Latest reply by Helen3

Hi I'm an Airbnb Superhost but also an Airbnb traveller. As a traveller I've been chasing Airbnb and my host for a significant cancellation fee owed to me. Due to the 2nd Covid lockdown in the UK, the host wanted to refund in full and has transferred this... Latest reply by Helen3

I am getting a bit frustrated with this and hoping someone can help me understand why this is happening. It is very unhelpful to the host to not be able to see the ratings of the guest on the system without turning on instabook. If I have it on or off, I ... Latest reply by Rajan2