Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Nicole4029

Hi, We have just had our first Covid related cancellation. There was a government order stating no out of state travel without a 2 week quarantine, so our guest messaged me to cancel at 2 pm, when our check in is 3pm. They are coming from 2 states away so... Latest reply by Toni222

A guest checked in, then immediately cancelled (due to something they were unhappy with). I told them they would have to leave, but they didn't. Instead they changed their mind and say actually, they would like to stay and will make a new reservation. The... Latest reply by Lorna170

We continue to get emails reminding us to agree to the new cleaning rules or be delisted on 20th November. I have tried various combinations of viewing the video, downloading the manual viewing the cleaning supplies that I dont want to buy from airbnb and... Latest reply by Marit-Anne0

how can i find who needs co host in my area Toronto GTA Latest reply by Emiel1

When editing a listing, you can indicate "parking" under the amenities section and then it asks what type. My selections are shown in the attached screenshot. The problem is that when searching for a place to stay and using the "parking" filter, the only... Latest reply by Sean95

Today my guest contacted me to ask why I cancelled their reservation. I did not cancel the reservation, so I don't know what is going on. The guest received an email from Airbnb and I did not. Has this happened to anyone else lately? Is it a glitch? Also... Latest reply by Lizzie

How often do you review guests who you never see? They self check in, then self check out, and during your stay you never see them. There is minimal communication other than check in procedures and check out procedures all done by text. Your place is ... Latest reply by Dimitar27

I believe a have a booking I did not confirm. I have to prior communication with the guest which makes me suspicious of this booking. As anyone had this happen before? How can I find out who this potential guest is and how they booked our place?We have se... Latest reply by Emiel1

I’m truly annoyed with Airbnb and their services. They literally stole, yes stole money from me. Their policy about overlapping was not clear at all. I booked one place for December 27th check in at 3pm through December30 check out 11AM, then I booked ano... Latest reply by Sandra856

Why does Airbnb make it so difficult to connect with co-hosts? Its a vital part of the community and should be welcome. It's been two days and i can't find adequate information or set up a meeting with anyone. This is critical to the survival and success ... Latest reply by Helen3