Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Elisa and we are thrilled to have you join us. Let's kicksta... Latest reply by Rachelle146

"We hope this message finds you well. Reservation HMXXXXXX with Jessica XXXXXXX has been canceled in our system. This reservation was set to start on 2020-10-16. Unfortunately, we’ve received quality assurance information regarding this guest and we’re no... Latest reply by Quincy

Hello I would like to ask for further help regarding the refund/cancellation of a reservation from August. I would like to either ask for your help/contact of someone who could help me solve this issue. Since I was not able to find any contact on your sit... Latest reply by Ian-And-Anne-Marie0

I have my condo listed on VRBO/HomeAway and would like to set it up on Airbnb as well. The problem is is that I don't have access to the pics I originally uploaded so I need to figure out a way to hopefully copy them from my VRBO listing to my new Airbn... Latest reply by Helen3

HiBrand new to hosting on Air bnb. Ive got a guest who's due to stay in 2 weeks time but can't travel due to a local lockdown. Air bnb seems to have its EC policy updated to not cover covod related issues for any bookings made after march this year...so I... Latest reply by Helen3

Hello. First time posting. I have a strict cancellation policy. A guest cancelled a December booking and I agreed to a full refund as I am sure we will rebook the dates. Is it correct that the 50% I agreed to refund comes out of my next payment? Have I do... Latest reply by Colleen253

@Catherine-Powell Latest reply by Michelle1164

I am concerned about accepting a reservation from someone whose profile states that he/she joined Airbnb as a guest back in 2017 and uses this for all vacations, yet this person has NO ONE REVIEWS. I asked the potential guest why he/she had no reviews or ... Latest reply by Jon2761

I just had a guest try to book our airbnb and he received this message ... "Choose another place to stayAirbnb prevents reservations for entire homes when a pattern of factors (like location or reservation time) suggests the booking may be unsafe.This res... Latest reply by Nirman1

Has anyone ever had a guest throw a party at their home despite explicitly stating that events are not allowed in your house rules. I had this happen to me the guest refused to pay for damages and Airbnb then deactivated my listing because of a complaint ... Latest reply by Robin4

Hi everyone! I haven't been able to find something relating to my exact issue anywhere so I will start a new post. What I am currently having is an existing guest is in the middle of a long term stay (28 days). This guest is wanting to extend their stay. ... Latest reply by Ricardo85