Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Sophia and we are thrilled to have you join us. Let's kicksta... Latest reply by Paula

During the summer season, we had a few no-show guests that according to our dash board, were 'cancellations by specialist' initiated by Airbnb. We didn't receive any notification, not an e-mail, app alert, update in the dash - nothing. I didn't know unt... Latest reply by Laura2592

We are being scammed by **. The same date we applied was the same date we cancelled and they refuse to offer any of our money back! We never been to their property. They proceeded to ask us for more money on cash app.. We lost $654 to these horrible peopl... Latest reply by Sarah977

Basically a guest has messaged me 24 hours before check-in to say he won't be coming, because he has been advised to get a Covid test because of 'symptoms'. Personally I think he is just looking for a way to get his money back last minute.. but I have no ... Latest reply by Ian_Janice0

Stayed in a place recently. Host has already reviewed me and I'm torn about writing a review. I'd like to hear your thoughts... Pros: host is a very friendly & speedy communicatorI didn't pay alot bc SH coupon and non-busy dates Neutral: they have severa... Latest reply by Kelly149

** Is this another typical Airbnb weaknesses? I really dont think Airbnb really follow their own review policies. So if guest was giving one star review without staying, disappointed because of their own booking mistake, expect entire unit while they... Latest reply by Russell49

I recently stayed in a home the was infested with roaches. I have pictures, videos, texts etc. I reached out to the host, to get them out to resolve the issue. Nothing happened. I requested a refund for my stay, I got nothing and Air Bnb did nothing also.... Latest reply by Sarah977

Anyone read about this? Seems like great news for hosts: https://airbnbase.com/extenuating-circumstances-policy-stops/ This will curtail full refunds to guests for frivolous reasons. Finally, our cancellation policies will be upheld. Latest reply by Inna22

I am promoting places for stay and experiences for Airbnb. I would like to add videos to the description. Would you mind sending me a 2-minute video of the place to prepare and add to the description?

We have a moderate but flexible cancellation policy which allows for full refund if cancelled 5 days out. Guest booked 6 days out and then cancelled day of checkin. AirBNB refunded more than half the stay without any explanation or input from us. Any insi... Latest reply by Mike-And-Jane0

I'm sponsoring a softball tournament in my home town in Wisconsin and would like to pass out business cards during the event. I would like to include the Superhost logo I've worked so hard to earn. Where can I get a print quality version of the logo? ... Latest reply by Linda108