How can I get support when local Bali support fails badly?...
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How can I get support when local Bali support fails badly?
Latest reply
Can anyone help? Can I request Airbnb to conduct an audit on the host?
@Sui201 Leave a review and move on. The host presumably doesn't have a listing anymore as their landlord terminated their lease
This host has other units listed on Airbnb from the same building. I am not seeking any gain from this. Airbnb should do an audit on this superhost.
@Sui201 Yes, they should. But Airbnb seems to turn a blind eye to this sort of thing particularly if the host has many listings. And whatever investigations Airbnb undertakes, they won't share that info with you.
It's really safer to stay away from listings where the host is a property manager with tons of listings, as these are the ones that seem to get the most complaints.
Re the cat. You say the host allowed it, even though the listing says no pets. So did you ask before you booked if you could bring the cat, or did you just show up with it?
@Sui201 Airbnb doesn't require tenant hosts to prove that their leases allow them to sublet, so requesting an "audit" on the matter would be pointless. But if the listing is in violation of regulations that are in public record, you can report it at https://www.airbnb.com/neighbors . Airbnb may contact the host to investigate, but as @Sarah977 mentioned, they won't disclose the results to you.
I don't quite understand why you chose to book a home that was listed as "no pets allowed" when you intended to bring a cat, but this detail is actually irrelevant here because the host always has the right to terminate a stay for any reason. As long as you were refunded for the unused portion of your booking, the only thing you have left to do is write a review. It would be unwise for the host to continue subletting without permission, but that's neither your problem nor Airbnb's - it's a private matter between the landlord and the tenant.