Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Kunal63

I've received an instant booking which exceeds the maximum number of guests our house accommodates.The house sleeps 9 people but the booking is for 8 adults, 1 child + 4 infants.We are not set up for infants and have no cots or high chairs.The bedrooms ar... Latest reply by Mark116

I have never felt so bad about a bad review for an unjustified cause. I have had experiences, where guests complain, and one may or may not understand their point of view, but it is fair. The worst review I had ever received was a 3-star one. Which is ok.... Latest reply by Barbara2155

I know as hosts we all lament the lack of support on various issues. It seems that the cache' of this particular platform may be falling with guests as well. I was speaking to a coworker and the subject of my ABB space came up. "Oh no," he said "I don't s... Latest reply by John5097

Hello all, for those of you who celebrate Christmas, and those of you who are also responsible for the cooking of the traditional Christmas meal, what are your plans for Christmas lunch or dinner? What is traditional in your country and do you feel it's ... Latest reply by Huma0

Can a host refuse a guest on arrival if a booking is for 4 couples and one couple turn up with a child. Our bookings clearly states, no children and no pets. We have nothing against kids but the house is old and has lots of antiques. Where does the host ... Latest reply by Helen3

Our family reunion in Sept 2022 is for 16 people. We started looking in the Shenandoah Valley area, but now are zeroing in near McHenry, MD. There is not one place large enough, so we're trying to figure out whether two AirBnB's are right next to each oth... Latest reply by Mike-And-Jane0

Guest checked in today and about 11pm messaged me stating the bed broke. It truly sounds like an accident and I feel terrible this is the start of their vacation. No guests have mentioned anything about the bed, and I'm not sure if the last guest left it ... Latest reply by Mike-And-Jane0

Hi fellow hosts! My husband and I recently listed our vacation home on Airbnb, we are brand new to this and still in the learning process. I ran into my first unhappy exchange with a potential guest, any advice would be welcome! We don’t have instant book... Latest reply by Jasmine390

The current Airbnb regulations state that we have to allow Service and Emotional Support animals in our properties without question, unless there is a risk to the owner or others. Furthermore, it states that we cannot even ask if an animal will be on the... Latest reply by Tasia369

my current client is asking me for second pair of keys, is the first time a client don't tell me in advance they'll be two people, most of mi rentals had been two but them show the other person from the reservation, so i know who they are... and usually ... Latest reply by Sarah977