Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Rafael2348

I work for a company that makes guest messaging software for accommodation providers. One of my customers is using guest alias email addresses so they can get their Airbnb messages directly in our software. However, when they reply from our software, Airb... Latest reply by Davis54

Hi, I'm Sergio from Colombia, I need an email address or phone number to contact Airbnb support because my guests arrived 10 days ago and I haven't received payment yet. Latest reply by Florence775

My daughter had to find in a rush an Airbnb for one month because of water damage. Her landlord presse her to leave the appartement as soon as possible. So she rented a place, but she made a mistake and rented another Airbnb for $3000/month. She realized ... Latest reply by Wendy1325

My recent guest was not supposed to smoke in my home and did. She gave me 5stars for my review and then had it removed since I gave her 3. How can they do that? Latest reply by Sarah977

After 9 season of hosting with AirBnB, we encountered a situation where a guest reserved a space for a month's stay. The guest arrived, didn't like the place and left but did not qualify for a refund. The guest was, however, allowed to leave a review. As ... Latest reply by Anonymous

We booked an Airbnb in Galveston, TX for next year. When I googled the address, the realty photos that came up were exactly the same as the Airbnb listing. Is this a sign it might be fake? Here’s the listing: https://abnb.me/CItrIsKQkmb Latest reply by Debra300

We have a 6 month booking that ends in April. We have had to fire our property manager. How do we transfer the guest booking to our account? Latest reply by Tracie53

Hello, In need of help/advice. I stayed one night in an Airbnb on Nov 21-22. On the day of the stay, the host requested a bond due to not having more than 3 reviews on my page stating “ I notice you booked the apartment with an account with less than thr... Latest reply by Colleen253

Hello All, We are new to hosting so we wanted to see what other hosts have done in a situation like ours. After our most recent guests checked out, our cleaner said that a queen fitted sheet and two pillowcases were missing. I sent the guests a message ab... Latest reply by Lorna170

Hi - how do I use my host penalty free cancelations? Latest reply by Colleen253