Yes, they should do, but not all guests read the information, so I always make sure to send the full address, some directions and my number a few days prior to check in and ask them to contact me via that number if they are running late. It works most of the time.
I am sick of people not reading check in times and turning up hours late for check in . Not looking up how long a journey will actually take….. saying they are leaving two hours before check in when Google maps say journey will take 4 hours on a good day. What is the position with this I offer a private room in my house it is not an hotel and I’m not letting people in without me being here. Really sick of this I remind people when they book what my latest check in time is doesn’t seem to make any difference. Inconsiderate