unblocking dates

unblocking dates

I just cancelled a stay for a guest related to forest fires being very close to my house. This was a mutual agreement and I refunded their fees. When clicking on the dates of their stay, there is a message in the guest info stating the stay was cancelled by me. We have blocked those dates but you can still choose to open them up. I have been trying to find that option which is not available and the guests still show up on the calendar.

Can someone help me with that.

Thank you.

1 Reply 1
Emiel1
Level 10
Leeuwarden, The Netherlands

@Chris16256 

If you cancel, you will receive penalties from Airbnb:

https://www.airbnb.com/help/article/990/host-penalties-for-canceling-reservations

 

One of them is: the dates are blocked permanently.

 

If you need to cancel because of "extenuating circumstances", then contact Airbnb and ask for penalty free cancellation.