Brian Chesky needs to stop taking on new projects and fix his crappy website.

Jackie701
Level 1
Anaheim, CA

Brian Chesky needs to stop taking on new projects and fix his crappy website.

It doesn't help that his actions are ruining Airbnb's reputation and hurting their hosts by joining DOGE, aiding the man in orange with our Airbnb earnings. The recent update to expand Airbnb's services seriously messed up the website on the hosts' end and made it hardly usable. Pages won't load, and the home page is highly inefficient. I wish the software engineers/UI designers would make adjustments to fix this issue because it's super annoying. 

1 Reply 1
Deb23
Level 2
West Linn, OR

I  reported an issue recently and received an exceptionally fast response regarding an experience listing, however, over a twenty-four hour period I received written updates that were either contradictory (your listing rejected/your listing approved but not live).  Most recently I received a phone call and written response promising that my issue would be resolved within 72 hours.....counting down, twenty-four hours left.  

 

And you are right about Airbnb's reputation going sour with DOGE participation.  People are choosing not to use Airbnb because of this.  

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