I reported an issue recently and received an exceptionally fast response regarding an experience listing, however, over a twenty-four hour period I received written updates that were either contradictory (your listing rejected/your listing approved but not live). Most recently I received a phone call and written response promising that my issue would be resolved within 72 hours.....counting down, twenty-four hours left.
And you are right about Airbnb's reputation going sour with DOGE participation. People are choosing not to use Airbnb because of this.