Cancellation/refund

[Sizwe1]

Quick question, can Air Bnb arrange a credit instead of a refund?

My host has cancelled a day before I am due in durban and air bnb has promised a refund which will only be returned in 15 days.

I appreciate the refund but I need the money now so I can book new accommodation. Can anyone assis?

[Emiel1]

@Sizwe1 

Sometimes Airbnb can assist in relocate to other accommodation if the host has cancelled last minute.

Better contact Airbnb to discuss options, including the money issue.

Contact Airbnb - Community Guide [Updated]

[Sizwe1]

Thank you