Confirmed reservation + adding nights

[Diana1829]

My guests booked Feb & Mar 2022 and paid. They next requested to book all of January. I sent them a request for payment. Should I block the month of January ? i want to give them time to accept and pay without anyone else booking the dates.

[Alexandra316]

@Diana1829 not sure what you mean by "sent them a request for payment". If you requested a date change, the dates are already blocked. If you just sent a request for payment through the resolution centre, I would recommend cancelling the request and doing it through requesting a date change. 

[Diana1829]

I changed the reservation to add Jan, and the Airbnb system sent a request for payment for the added month.  The January dates are not automatically blocked. 

[Benjamin836]

I would block the dates and hold them for a couple of days. Let them know you might have other potential guests who want the available dates. 

[Diana1829]

If I block January, do you think it might mess up their (the confirmed guest reservation) acceptance of the additional month?

thank you