Corona

[Danielle967]

Hello just wondering what’s going with Airbnb in Vancouver. Every time I try and call the support center I’m on hold and then the all keeps dropping. I’ve tried calling five times in two days and I can never get through. My question is about bookings, I have a guest that has tried to book and it won’t let her. Can you tell me what’s going on ? Is it a health scare thing where Airbnb is forced to freeze all listings due to the corona virus? 

[Sarah977]

@Danielle967 No, listings aren't being frozen. But I imagine they are being swamped with cancellation calls due to coronavirus. A few guests have been reporting glitches with booking, though. Advise your guest to try on a computer if she is using the app, Chrome browser. If it still doesn't work, it's the guest who needs to contact Airbnb for help with it, not the host.

[Marisa421]

Hello, I have a cleaning and pet sitting business in Vancouver, I would be happy to help with cleaning your rental.

www.honestcleaningandservices.com