Covid

[Rob446]

Why no update from ABB about lockdown starting 6/11/20 in uk or does this existing policy roll on

[Helen3]

As the UK government only made the announcement last night, on a Saturday, it’s rather unreasonable to expect Airbnb-  a multinational operating in hundreds of countries  to have made an announcement- just a few hours  later @Rob446  😁

Which policy are you referring to exactly? 

[Rob446]

The one they launch back in March where if I cancel due to Covid I don’t loose my Superhost or have to pay the host commission for cancelling. I have 1 visitor book in for 6Nov and I want to give them as much notice as I can when I cancel 

[Helen3]

The guest just needs to call Airbnb and confirm they can’t travel under latest guidance  - they are cancelling penalty free.  @Rob446