Covid19 reschedule

[Aspa85]

After returning from Spain on an evacuation flight in March due to COVID, we notified AIRBNB that we wanted to cancel our reservation, due to fear, for an upcoming stay in Chania, Greece, for 2021. We were still charged AIRBNB’s fee as well as a cancellation fee for the rental unit for a total of $527.77. We see that AIRBNB’s policy is a full refund now. We are not requesting a full refund however, we would appreciate that credit towards a future stay at the same location in Greece at a later date once this COVID scare is behind us. 
Thank you,

Aspa Kelly

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**[Personal information removed in line with - Community Center Guidelines]

[Mike-And-Jane0]

@Aspa85 This is a community forum not customer service.

I suggest you claim on your travel insurance although I am not sure it will cover 'fear'