Hello everyone!
While we often share our journeys, we ...
Latest reply
Hello everyone!
While we often share our journeys, we rarely mention the amazing companions who join us along the way. ...
Latest reply
Hi ... my guest has no identification loaded - he says he doesnt know where to add it on from. Please assist
If your guest is having difficulty uploading his ID he will need to call Airbnb @Samantha686
However with the Covid-19 virus they are very busy, so it would be better if he works it out himself.
Did you direct the guest to this information?
https://www.airbnb.co.uk/help/article/1237/how-does-it-work-when-airbnb-verifies-your-identity
If your guest is having difficulty uploading his ID he will need to call Airbnb @Samantha686
However with the Covid-19 virus they are very busy, so it would be better if he works it out himself.
Did you direct the guest to this information?
https://www.airbnb.co.uk/help/article/1237/how-does-it-work-when-airbnb-verifies-your-identity
Thank you so much for your help. I have posted the link to the message with the guest. This is my first booking and still a little weary so needed him to have all the items in place before i just go on and accept his reservation. Thank you !
No worries happy to help. Do have a read through Airbnb Help it has Q&As covering most of the basics around managing your listing @Samantha686