Getting fees after reservation completed
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21-12-2020
06:11 PM
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21-12-2020
06:11 PM
Getting fees after reservation completed
So my guest broke all my house rules. Threw an underage party with booze and weed (have pics). They smoked in the house and I clearly have stated there would be a $500 fee if we discovered that (could smell it and found some of the weed). They also left barf in several places. And broke several things inside & outside the home without telling us (like we asked). Is it just enough to ask for this fee plus the security deposit in one go under the resolution center or do I need to separate them? I have pics of everything bc my cleaning gals are awesome.
21-12-2020
06:11 PM
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21-12-2020
07:25 PM
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21-12-2020
07:25 PM
Claiming damage on the security deposit can be done like this:
https://www.airbnb.com/help/article/264/what-do-i-do-if-my-guest-breaks-something-in-my-place
The non-smoking fee can not be considered as a damage claim, if charging directly to the guest fails, Airbnb’s Host Guarantee will most likely not support it (as being non-physical damage)
15 Replies 15
08-03-2021
01:15 AM
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08-03-2021
01:15 AM
Pls help i need my money
08-03-2021
01:15 AM
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