Guest verification now involves only a phone number??

[Christine615]

Really, Airbnb? Really?

While booking a space in Washington DC I got a request. No ding. No sound notification. Sigh. New user. Just joined. ONLY verification is a phone number. No bio. No photo. No reviews. No city or state. Just a phone number. 

And oh - he has one more person than my max capacity of 5 (a family) and wants to know if 6 people are okay. But only put 4 in the search engine.

Asked him to create a bio, and upload a verified ID. Explained the price would be higher to account for the missing headcount but he was pushing my max capacity

Honestly - this is how we do host trust and safety? We don't block new users until they have verified credit cards and identity.

Why not be up front with local governments and tell them that your background checks are just "Seems to be breathing, has a phone which may or may not be a burner phone!"

With a blank profile and not track record I have no way of knowing if they are real people or not. (expletive deleted.)

Airbnb quality has gone down quite a bit.

[Elizabeth1013]

I read the updated TOS regarding removal of the reviews left by the guests who violated party ban. They are allowed to leave a review and it will not be removed if : 

"We wouldn’t remove a review if it contains any of the following:

• A report of discrimination
• A report of a Host’s harmful conduct that violates our safety standards
• Info about an injury or risk of injury from an unsafe feature on a Host’s property
• Safety concerns about the neighborhood, or harmful interactions with others around a Host’s property."

Then it says that a host has to provide a lot of proof that a party really happened. 

I would love to know if the guests will be required TO  PROVIDE A PROOF  that all the listed above really happened or it will be still based only on their words and it will be their only proof?  

[Quincy]

Hello @J-Renato0 @Christine615, 

I could see that this conversation has become quite personal. Whilst it seems that the no further correspondence was made, can I please ask that we ensure not to make any personal comments towards one another going forward as it would be a shame having to close down a topic based on this. 

You're more than welcome to voice an opinion as long it remains respectful.

If you have any questions, please reach out to me or any of my colleagues.

Thanks,

Quincy 

[Christine615]

Right on time @Quincy ❤️

[J-Renato0]

Thank you @Quincy  ! 🙏👍