HELP! Account takeover issues!!!!!!!!!!!!!

[Rachel2193]

My host account was hacked. I can't get any support from Airbnb on getting transactions fixed on my account. Does anyone have any recommendations!? I have been dealing with Airbnb closing my support tickets for MONTHS. I can't seem to get anyone to ACTUALLY fix my issue. The company now owes me for 5 completed reservations and I am completely at a loss for what to do. 

[Emiel1]

@Rachel2193 

Your Airbnb account is  not active at this moment.

If accessable: maybe start to change password:

https://www.airbnb.com/help/article/76/change-or-reset-your-password

Then check your payout methods and email address.

Contact Airbnb to reactivate your account.

[Rachel2193]

Oh no. My account is reactivated. I have actually even hosted. Airbnb - has not released payments for my reservations though, and I can’t get anyone from Airbnb to help.