I’ve always been pleasantly surprised by the quality of guests to my home in my many years as a Superhost.
I had an incident with a potential guest recently. The guest had not arrived at my home, yet. (Thankfully) The Airbnb staff was amazing. First, I want to thank the representatives, I spoke to for there kind response. The had been resolved.
This is what I learned that I want to share with you:
*1: Airbnb has my back.
* 2: If a guest sends a message that is disturbing. You can mark that message in the app with a red flag.
* 3: Mark the message with a red flag, then block the guest.
* 4: Call Airbnb
* 5: Airbnb will take a report and investigate.
* 6: Expect the investigation to take 24 hours.
I hope you never need this information & I hope that for me there is no next time. But, next time, this I will do.
Again, thank you, Airbnb security staff. I wish I could give you all the stars in the universe. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
