REQUEST DEPOSIT REFUND ASAP

[Ivy149]

AS MENTION ABOVE, PLEASE BE INFORM THAT I ALREADY PAY SECURITY DEPOSIT RM450.00 FOR THE HOMESTAY ON 07/12/2019 & CHECK OUT ON 08/12/2019.
THEY MENTION FOR THE SECURITY DEPOSIT WILL REFUND TO US FOR THE 14 WORKING DAYS, BUT UNTIL TODAY 03/01/2020 I STILL HAVEN'T RECEIVE IT.
MAY I KNOW WHAT THE PURPOSE FOR YOU HOLDING MY DEPOSIT FOR SO LONGGGGGGGGGGGGGGGGG??????????????

[Helen3]

Hello @Ivy149 

A little confused by your post. Airbnb doesn't actually take a deposit, but as it says in the information you have linked to - has the ability to charge against the deposit amount if the host has a claim against you.

So there is no deposit to return.

This is a community forum of hosts and guests, not monitored by Airbnb, so if you have been charged a deposit outside of Airbnb, you will need to call Airbnb directly to follow up on this.

[Ivy149]

ALREADY CHECK WITH HOST AND THEY PUSH THIS TO BNB BECAUSE THEY ALREADY INFORM BNB TO RELEASE THE DEPOSIT. SO WHAT FOR STILL HOLDING MY DEPOSIT?IF YOU AS A BEGGER NEED TO CHARGE MORE PAYMENT JUST INFORM ME INSTEAD OF PUSH THE QUERY TO HERE AND THERE!!!

[Jennifer1421]

I'm a bit confused by your post as well, @Ivy149 . You say that you stayed with a host for a month in July-August of 2019, yet your profile says that you joined Airbnb in 2020. These dates don't mesh at all.

Also, typing in allcaps is very hard to read. May I suggest you take your caps lock off when posting?

[Ute42]

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@Jennifer1421 

Thank You for the new word "allcaps", I've never seen this before. All I knew till today was "capital letters".  I will now add "allcaps" to my german/english airbnb dictionary, even though it has nothing to do with airbnb really. But allcaps-typers are everywhere and we have to fight them wherever we can.

[Jennifer1421]

@Ute42I think that properly, the word should have a space - "all caps", or possibly a hyphen, but I'm as guilty as the next person of being lazy 🙂 It's certainly a useful word, and much easier and more efficient that saying "typing in all capital letters".

You are correct - we must fight this scourge wherever we come across it!

[Ivy149]

I register this for complain because I wait long enough! Pls read it well I mention as above I stay overnight at 7th Dec 2019 and I make the rent fees RM300++ & deposit RM450! But until today 4th Jan 2020 still haven’t get back my deposit! 

[Brian1617]

@Ivy149posting this here is not going to resolve the issue - as was stated above you need to contact ABB directly as no one here can help you