Refund

[Maria13924]

Good afternoon,

could you please send the money back to my last clients they were not happy with my space !

is there a phone contact ?

Maria volpe

[Sarah977]

@Maria13924  You have posted this on the community discussion forum- this isn't Airbnb customer service. 

Contact info for Airbnb CS is in a large pinned post on the first page of this Help forum- " Contact Airbnb".

[Emiel1]

@Maria13924 

You have nice reviews on your listing.

Can you explain why your guests were not happy and why you want/need to give them a refund ?

BTW you can refund a guest yourself via the resolution centre:

https://www.airbnb.com/help/article/165/how-do-i-refund-my-guest